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Hosta Friends Newsletter
HostasDirect, Inc.
July 2008
In This Issue
MN retail site open
Free hostas! Big sales!
Hosta discounts
HostasDirect blog
New varieties
Hand-made hosta impressions
Technological innovations
New hosta FAQ
More video streams
Help us serve you better
HostaSearch™ Database
Photos & videos welcome
Canadians help us!
New staff
Disasters & hardships
Quick Links
Meet HostasDirect, Inc.
Chris Alexander
Chris Alexander

Chris has been working for HostasDirect since its inception as he lives across the street from me.  Chris just graduated with a double major in chemistry and business from Illinois Wesleyan.  We missed him last summer when he studied in Australia.  Chris is hoping to start law school soon to become a patent attorney.  Chris has been involved with our computer operations, photography, retail sales, customer service, and engineering. 
Welcome to hosta lovers around the globe!

This is my longest newsletter ever!  I try to keep everything newsworthy, succinct, candid, and informal.  I hope you enjoy the exclusive deals and information!

We've had website visitors from 72 countries on 5 continents - hostas are the friendship plant!  Also note that we recently took numerous pictures and videos of hundreds of hostas!  We are currently adding them to the HostaSearch™ database as fast as we can.  Check back in a few days!
MN Retail Site Open By Popular Demand!
Open through Saturday, August 9, 2008
  • Thursday:   3 PM to 6 PM
  • Saturday:   10 AM to 3 PM
View more information...
EXCLUSIVE PRICE CUTS!
Free hostas and big sales! 
Get a free hosta of your choice with your next order!  Choose from:
  • Cascades
  • Paradigm
  • Sieboldiana Elegans
  • Abiqua Drinking Gourd
  • Striptease
  • Sagae
This deal is in addition to our normal free hostas with every $50 spent.  Simply click this link, add the hosta to your cart, and start shopping!

While supplies last - first come first served!  This sale is only guaranteed to last through July 23, 2008.
 

ALSO SAVE:

Discounted prices only $5.95 !!!
We are now offering beautiful, more common, and less expensive hostas at lower prices.  We need to sell in large volumes to make up the difference in profit, so please tell your friends!  These beautiful Best Value TC hostas are guaranteed to be disease-free.
New At HostasDirect, Inc.
The Hosta Blog
We have started a blog located at www.HostasDirect.com/blog.  You can even subscribe to our blog via an RSS feed to keep up to date if you like.  We hope this will be another good way to communicate with hosta lovers!
New hosta varieties
We have added 60 new varieties this year, many of those in the past few weeks.  Unfortunately, some of these we had on our web site early in the spring but then we received a surprise backorder by some from our suppliers and had to remove them.  These hostas are all in stock now.  We are testing some to see how the demand is before we order in large quantities so this may be the last time you see certain varieties.
Beautiful, hand-made Hosta Impressions!!  (buy now!)
Hand-made Hosta Impression Photo Two local women are selling their beautiful hosta cement artwork through our company.  Each piece is custom made by imprinting a hosta leaf into cement and hand-painting the leaf.  They are painted with an attempt to match the hosta with a water and sun-resistant paint.  These Hosta Impressions can be used as garden art, bird baths, table centerpieces, or can be filled with water for floating candle holders.  However, since each piece is unique you must hurry to claim your favorite before it's gone!
New Technological Innovations
  • New packing slips make it easier to see the status of your order and sort your Best Value TC hostas from your Divisions
  • Advanced order management in our order administration area now tracks the status of each hosta in your order.  This information will print out on your packing slip to track past backorders and credits.
  • New internal reports allow us to serve you better and faster
  • Website content overhaul:  We recently revised our entire set of website content.  Check out the new drop-down menus at the top of the page!  There is TONS of hosta info!
  • Research and development on how we grow our plants
  • New perpetual inventory system allows us to track products at all of our locations
  • Other innovations cannot be disclosed for competitive reasons.  Keep watching!
Additional Hosta FAQ
We've written additional frequently asked questions and posted them on our website.  Please check them out!
Coming Soon!
More Educational Video Streams
We will have new video streams and slide presentations coming your way soon, including:
  • An introduction to our company and hostas and how we are different from other
  • Hostas in 3 dimensions - videos of the plants we sell
  • Common questions about hostas
  • How we package our plants - what you can expect to receive
  • Ideas for how to use hostas in a garden
  • How to plant hostas
  • How to divide hostas
  • Growing hostas in containers
  • How to over-winter in the ground or in containers
  • How to use our HostaSearch™ database
  • Hosta terminology and what the terms mean - with examples
  • Species hostas - where did all of these cultivars come from
  • What does tissue culture mean and why is that an advantage for you?
  • Technologies available to fertilize your hostas
  • Ideas on using hostas with rocks, boulders, and water
Survey Coming Soon via Email
Please help us help you by completing it! This is very important if we are to learn more about your hostas or garden needs, any frustrations you have with us, how we can improve, other plant genus you might like us to sell, etc.
Fundraisers
We will be offering a fundraising program for hostas this fall and spring!  We will provide more information in an upcoming newsletter.
In other news...
Help Us Improve & Serve You Better!
Email:  Please email us with questions or comments.  Include your order number if you're referencing an order placed with us.  Email allows us to be more efficient, accurate, and speedy in our responses to your questions.  (varying time zones and work schedules make telephone tag a pain!)  If you feel a need to place an order by phone due to credit card concerns, please know that we have a very secure site.

Phone calls:  Emails are much preferred over phone calls.  However, if you must call, please leave a slow and clear message on our voicemail with your order number.

During checkout, please provide the proper shipping to address.  Address that do not pass our USPS verification system may take longer to ship and create problems.

Word of mouth advertising and forwarding emails are two great forms of advertising.  Help us grow so that we can provide more varieties, a better service, and always low prices.

Linking websites:  linking websites is a wonderful form of advertising - we are looking for partners.

Tough economy:  With gas at $4 a gallon and food prices climbing, our Best Value TC hostas are an excellent cost saving option.
Shipping late March / early April in 2009
Next spring I plan on heating our greenhouses and shipping hostas in late March to early April for those of you in southern climates.  More details will follow in another newsletter.  I also hope to eliminate or reduce the backorder problem.  Although our suppliers are some of the top in the world, plants can be unpredictable at times.
The HostaSearch™ Database
We had our first donor in two years contribute money towards expanding and maintaining the world's largest (and free) database, HostaSearch™.  Thank you!  I am now looking at the new, 2007 hosta registrations book from the American Hosta Society.  We have 14 pages of small-type data to tediously enter into our database, not including all of the photos we take or purchase.  We have a crew of three, including myself, photographing gardens.  Each photo needs to be cropped, cleaned up in Photoshop, coded into our software, resized, and watermarked for photo credits.  Keeping this database alive is a big job!  If you can contribute money or photos, I do appreciate it.  I don't want to shut the database down or make it a fee-based database again but I can't afford to fund it by myself.
Photos & Videos Always Welcome!
Thanks for those that have generously offered to share their photos.  Unfortunately, it appears that perhaps some of you are not attaching your photos properly as we receive your e-mail but no photo attachments.  Please ensure that your photo is correctly attached to your email.

Please share your photos and videos!  We are happy to watermark your name on the photo, give you a photo credit elsewhere on our site, or both.  If you would like to share some digital video of great gardens, including your own, please email me at tomcarlson@hostasdirect.com.
Where to find photos not on our website
Hostas Library:  www.HostaLibrary.org  Bob Axemere and his volunteers have created and continue to improve the Hosta Library.  Some hosta vendors continue to go against the Hosta Library's requests and link directly to their individual pictures.  At HostasDirect, we respect photo copyrights and the desires of the hardworking volunteers at Hostalibrary.org
Canadians Please Help!
We are considering expanding our business into your country next year.  If any of you would like to share your ideas and experiences about the needs of Canadian hosta lovers or how we should market and advertise please write to me at tomcarlson@hostasdirect.com with your phone number and I will call you back.
Hosta Praying Hands - Jerry Williams
Praying Hands hosta photo Jerry stopped in at our retail site.   It was great to see him and also hear him talk about how he discovered Praying Hands in a nursery in a small town in Minnesota called Pequot Lakes.    Folks, keep your eyes out for sports in your gardens or local nurseries.  You might have discovered the next awesome hostas and would be able to receive some nice royalties if you patent the plant.
For Minnesota & Surrounding States
I will speak at Dr.  Bob Olson's garden on July 19, 2008 at 11am and 2pm.

Bob Olson, M. D., has donated his beautiful gardens and expertise for the annual Bright Gardens for Fraser Tour.  Bob is a past American Hosta Society President and present editor of the Hosta Journal.  His generous contributions to hostas and those that love them are numerous and over many years.  Bob showed me his garden last night.  I had not seen the garden since the American Hosta Society Convention was in the Twin Cities in 2000.  Although it was hit by hail this year, the garden is still unique and outstanding!   I saw at least 60 varieties, mainly direct from Japan, that I had never seen before.   His collection has over 250 hosta varieties.   He also has other beautiful, rare plants as well.

HostasDirect was a sponsor of the Bright Garden for Fraser last year.  This year I've been asked to speak about hostas at Bob's garden which is quite an honor.   Bob is one of the top hosta people in the world.   He told me he will also be present and available!     

Fraser is a wonderful organization that serves children and adults with special needs.  If you want to see some of the Twin Cities best gardens and make a worthwhile contribution to a great cause and organization, please join the tour or contribute financially.

I will also be speaking at the Minnesota Water Garden Society monthly meeting on Sunday, August 10 from 2 PM to 4 PM at the Southdale Library.  To learn more about their meetings and the upcoming pond tour, visit www.MWGS.org.  The first meeting is free to prospective members.  They are co-sponsors of the Twin Cities Pond and Landscape Tour which will be held July 19-20 and the 26-27, 2008.  The MWGS helps raise thousands of dollars for the Children's Cancer Research Fund.  There is no charge to visit the over 100 gardens on display as the tour depends on donations from individuals and corporations.
New Staff    --- view all our staff ---
(in addition to Mary & Chris Alexander and Joe Husby)
I am very proud of our hardworking staff and fortunate to be associated with them.  They are very customer-oriented, have great ideas, are good people, and are fun!  I know they all would like to thank you for your business.  Your business provides income for 6 college students trying to fund their education and 4 of us over 50 that have bills to pay.  Thanks again!

Yuriy Yefimenko, age 32 is an intern and in the MBA program at the Metropolitan State University.  He also has extensive studies in agronomy and a degree in mine engineering from Ukrainian State Academy of Water Engineering in his native Ukraine.  He has worked in horticulture in northern Sweden, Denmark, Ireland, and with another company in Minnesota.  Yuriy and his lovely wife, Gnanna, are expecting their first child in October.  Yuriy is an extremely determined, hardworking, trustworthy, and intelligent employee with valuable ideas and a great sense of humor!  We are very lucky to have him!  

Danielle Dykema, is a sophomore studying plant genetics at the University of Minnesota Agriculture School just one mile from our headquarters.  Danielle, Yuriy and I will be conducting some experiments soon with our hostas.  Sorry folks, the tests are secret!

Laura Nelson, is originally from Barrington, Illinois.  She is an intern and a senior at the University of Minnesota - Carlson School of Management.  She helps us with a wide-range of activities, including:  writing, editing and improving our website, optimizing our web site, marketing, advertising, customer service, accounting, retail sales, and packing and shipping orders.  She has already made some wonderful improvements to our company.  She plays club volleyball at the U of M and is a huge Chicago Cubs fan.  You may have seen her on the lead story of the WCCO news last winter being interviewed about mass transit at the U of M or helping out with promotions at University of Minnesota sporting events.

Mary Billadeau, (age 29 and holding) worked for 22 years for a local garden center.  In addition to her many talents and depth of experience, she keeps everyone in laughing! Mary works primarily in packaging and shipping, as she loves working with the plants.

Lisa Rygg, (age 29 and holding) also worked at a local garden center and also helped us with packing and shipping orders.  She recently had emergency retina surgery and is making a good recovery.

Courtney and Jennifer Smalley
Jennifer is studying psychology and Japanese at the University of Minnesota and Courtney is studying animation at MCTC.

Jeff VerSteeg (HostasDirect alum) age 24
While Jeff was a senior at Northwestern University in Roseville, along with Luke Weinhagen and Don Raleigh at Evolve Systems, he custom-programmed our shopping cart software to integrate with our HostaSearch™ database, server, and about 9 other pieces of software.  It was a huge, complicated project.  Jeff rose to the challenge - while still in school! Jeff was both an Academic and Basketball All-American at Northwestern College in Roseville graduating in 2005.  After graduating he passed up foreign basketball opportunities to work at KPMG LLP.  Jeff's sister, Pam, is married to Matt, my first cousin's son.  Every time I use our software I think of Jeff.  Jeff is married to his college sweetheart, Whitney, and they're expecting their first child!
Tornados, floods, & financial hardships
We are sorry so many of you have been hit hard by tornado, floods, and financial hardship.  It seems inappropriate to bring up but I have heard that during the Red River Valley floods in northeastern Minnesota hostas were underwater for 6 months and lived.

Here in the Twin Cities area of Minnesota we had sporadic and unusually late cold weather and even snowstorms up through the first week of May.  It was possibly the worst spring in recorded history and our crops are still 2-3 weeks behind.  We also had two wind storms gusting to 60 mph, a car that crashed into our greenhouse (that could have hurt or killed 5 people if it had been a Monday or Tuesday), and surprise backorders from two outstanding vendors.  In short, things were very, very, hectic.  Again, I sincerely apologize for any delays in shipping and for phone calls that were not returned promptly.
Thanks for your business, for reading this very long e-mail, and for passing along our name to your friends!

Tom Carlson,
OOwner and President
HostasDirect, Inc. and IDealGardenMarkers

P.S.  Which candidate will mandate installing a huge hosta garden in the White House?/span>